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FAQs
Frequently Asked Questions

1.  How does QuickFlicks on-line DVD Movies Store Work?
2.  How is QuickFlicks On-line DVD Movies store better and different from a DVD rental movies store?
3.  How can I purchase or buy a dvd movie form QuickFlicks Store?
4.  How do I pay for products that I have purchased from QuickFlicks Store?
5.  How soon after make a purchase can the DVDs be delivered?
6.  How can I find a particular movie or music DVD from the Quickflicks On-line Store?
7.  Why does my DVD movie disc not work?
8.  How do I change my personal account details?
10.  Will the DVD Movie disc play on my computer?
11.  How is QuickFlicks On-line DVD Movies Store better than an On-line DVD Movies Rental Shop?
12.  Is Quick Flicks Store an On-line DVD Video Library or an On-line DVD Video Store?


1.  How does QuickFlicks on-line DVD Movies Store Work?   top

The concept of ordering Movie, Music, Documentaries and TV Series is simple and involves few steps.

  1. Register your delivery address on-line at www.quickflicksstore.com/login.php.
  2. Browse and select movies you would like for as low as Kshs 200 per movie.
  3. Have them delivered to your door step or office by courierwithin 1-2 business days *
    Note: Delivery charges is 100 Shillings order

2.  How is QuickFlicks On-line DVD Movies store better and different from a DVD rental movies store?   top

  • Free registration and no membership fees
  • No late fees. (DVDs once purchased are yours to keep)
  • No limit to the number to DVDs you can order
  • Ordered DVDs are delivered to your door step (No parking fees or time spent rushing to visit dvd stores before closing time).
  • QuickFlicks Store is open 24/7 for orders

  • 3.  How can I purchase or buy a dvd movie form QuickFlicks Store?   top

    1. Click on the “add to cart” button to put the procuct it into your shopping cart.
      You can see the number of products in your shopping cart at all the time at the left top conner of the web page next to the search field. After adding a product to your cart you can click on continue shopping to get to the catalog to add more titles. When you have finished adding all of the titles you intend to purchase, click on the checkout buttton to place the order.
    2. Verify your account or create a new account.
      Next, you will be asked if you are New Customer or a Returning Customer. If you have a Returning Customer, enter your full email address and password in the provided text fields. If this is your first order and have no account with QuickFlicks Store, click on the continue button.
    3. Confirm your order.
      On the Confirm Order screen, you are given the opportunity to confirm that all of the billing and shipping information you previously entered is correct. Any mistakes or address changes can be corrected at this point. To complete your order, you must select a method of shipping, and payment method.
      Upon successful completion of your order a EMail is sent to your mail box. The mail contains, the order number, a list of the items you purchased and the total cost of the purchase. As the status your order changes from pending to processing, from processing to delivered an email is sent to you informing you of the status change.
    4.  How do I pay for products that I have purchased from QuickFlicks Store?   top

    Currently the only method of payment is cash on delivery

    5.  How soon after make a purchase can the DVDs be delivered?   top

    Orders are processed and shipped Monday through Saturday only. If you place an order before 11:00 PM on a business day, it will process the same day and ship according to the availability of the items ordered. However, if you place an order after 12:00 PM, it will not process until the following business day. Orders placed after 5:00 PM on Saturday, or at anytime on Sunday are processed Monday morning.

    6.  How can I find a particular movie or music DVD from the Quickflicks On-line Store?   top

    The two main ways of locating Movies, Music, Documentaries and TV Series form QuickFlicks Store which are searching and browsing.

    Searching
    Find titles quickly and easily through our search feature. Locate a movie, music dvd or tv series type the title of what you are looking for in the search field and click on the search button

    Searching Tips

  • The more information used as search criteria, the more specific the results.
  • For hard to spell terms searches, just enter the beginning of the search term.
  • Avoid using search terms like (the, and, a, or) punctuation.
  • Search fields are not case sensitive.

  • Browsing
    To browse our extensive product selection in a clean, uncluttered format use the left column showing the different categories of products stocked. Click on a category and products related to that category are displayed on the right.

    7.  Why does my DVD movie disc not work?   top

    Quite often the cause of this can be due to discs that have been handled incorrectly (i.e. figure prints or scratches on the read surface, discs forcefully removed from their casing causing them to cracks). It is most unusual for discs to be fault in any way when manufactured. However there are rare instances of faulty batches which usually result in product recalls. Its therefore imperative that you check for any of these problems before contacting us. Occasionally discs have been found to be incompatible with certain DVD players which is why we encourage our customers to firstly check any problematic discs on another player. Having verified the problem of the disc you can contact us through our contact us page in our web site.

    8.  I have forgotten my password how do I access my account?   top

    In the login page enter you email address and check the I forgot my password check box and a new password will be sent to you which you can change to something else from my account page after login.

    9. How do I change my personal account details?   top

    To update your contact details and edit your preferences, simply log on to our site and click the my account button. Be sure to click save once you have completed entering the new changes.

    10. Will the DVD Movie disc play on my computer?   top

    Generally DVD movie and music discs should be able to play on your computer or laptop provided you have a DVD-ROM drive which is compatible with the region encoding of the disc. Most computer monitors will display both the NTSC and PAL signals.

    11. How is QuickFlicks on-line DVD Movies Store better than an on-line DVD Movies Rental Shop?   top

    The major benefit of getting DVD Movies and Music from Quick Flicks on-line DVD Movies and Music Store is that you get new DVDs free of scratches associated with borrowed and rental DVDs due to usage and mishandling of DVDs by previous borrowers.

    12. Is Quick Flicks Store an on-line DVD Video Library or an on-line DVD Video Store?   top

    Quick Flicks Store is not an Kenyan on-line DVD Video Library but a Kenyan on-line DVD Video Store selling movies, music, TV series and documentaries on DVD.

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